Shipping and Handling


  • All products besides original paintings are shipped separately from Melanie's studio. 

  • Prints are MADE-TO-ORDER and sometimes can take up to 2 weeks for production.

  • You will receive an email with tracking information when your order ships. Please check your spam folder if you have not received it yet.


  • Items average 5-12 business days for processing and packaging before shipping.

  • Items average 3-7 business days for delivery.

  • These are estimates- we are not responsible for delays in shipping speed as it is out of our control.

  • If shipping is not available in your country, please contact us at so we can figure out an arrangement for you.
  • All original paintings are eligible to be shipped worldwide and if your country is not listed, we will send you a separate invoice to fulfill the order. Please contact Melanie personally at to complete this request.


  • Please double check your address when ordering. We are not responsible if they deliver to an incorrect address.

  • If there are issues with the delivery of your package, please email us at

  • If your package is "returned to sender" due to incorrect address or being marked unclaimed it may cost an additional fee to resend it. Packages that are "returned to sender" are not sent directly to us, we must request them from the shipping carrier within a certain time period, so please contact accordingly. 


  • We do our very best to make sure every package is handled with the upmost care. If your order has arrived damaged, please email us at with your order number and pictures of the damage.